For over long years, we have diligently conducted independent research and product testing. When you make a purchase through our links, we may earn a commission.

Privacy Policy

Last updated: November 20, 2023

Thank you for choosing Cyclingie.com. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or provide any personal information.

1. Information We Collect and Why

We collect various types of information from our customers to provide a personalized and efficient experience while using our services. The information we collect may include:

  • Personal Information: such as your name, email address, phone number, billing address, shipping address, and payment information. We collect this information to process transactions, fulfill orders, and provide customer support.

  • Browsing Information: including your IP address, browser type, pages visited, and access times. We collect this information to improve our website functionality, enhance user experience, and ensure security.

  • Communications: when you contact us via email or other means of communication, we may collect and retain the information provided. We use this information to address your inquiries, provide assistance, and improve our services.

2. Use of Collected Information

We may use the information we collect for various purposes, including but not limited to:

  • Process and fulfill your orders.
  • Provide customer support and respond to inquiries.
  • Personalize your experience and tailor content to your preferences.
  • Improve our website, products, and services.
  • Send promotional emails and newsletters related to our offerings. You may opt-out at any time.
  • Conduct market research and analyze user behavior to enhance our marketing strategies.
  • Detect and prevent fraud or other illegal activities.

3. Information Access

We restrict access to your personal information to authorized individuals who need to process it for the purposes described in this Privacy Policy. These may include:

  • Employees: Our personnel who require access to personal information to perform their job functions and provide customer support.

  • Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, shipping providers, and IT support. These parties are obliged to maintain the confidentiality and security of your personal information.

We do not sell, rent, or lease your personal information to third parties for marketing purposes without your explicit consent.

4. Information Security

We take the security of your personal information seriously and implement appropriate measures to protect it. We use industry-standard physical, electronic, and managerial procedures to safeguard your data from unauthorized access, disclosure, alteration, or destruction.

While no method of data transmission over the internet or electronic storage is 100% secure, we continuously strive to employ commercially acceptable means to protect your personal information.

5. Your Rights Regarding Personal Information

You have the following rights concerning your personal information:

  • Access: You have the right to request access to the personal information we hold about you and receive a copy of it.

  • Correction: If you find that the information we hold about you is inaccurate or incomplete, you have the right to request its correction or update.

  • Deletion: You have the right to request the deletion of your personal information from our systems.

  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe.

Please note that we may require certain information from you to verify your identity before fulfilling your rights request.

6. Information Sharing with Third Parties

We may share your personal information with trusted third parties only as necessary to provide our services and for the purposes outlined in this Privacy Policy. These may include:

  • Payment processors to facilitate transactions.
  • Shipping providers to fulfill orders.
  • IT support and service providers to maintain and improve our website and systems.

We may also disclose your personal information if required by law, court order, or government regulation.

7. Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to collect certain information and remember your preferences. You may choose to disable cookies through your browser settings, although this may limit certain features of our website.

We use cookies for purposes such as:

  • Analyzing website traffic and user behavior.
  • Personalizing your experience and displaying targeted advertisements.
  • Remembering your preferences and login credentials.
  • Tracking promotional campaign effectiveness.

By using our website, you consent to the use of cookies and tracking technologies as described in this Privacy Policy.

8. Updating the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will indicate the "Last updated" date at the beginning of the policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Email: privacy@cyclingie.com
Phone: +1 (123) 456-7890

We will strive to address your inquiries promptly and resolve any issues to ensure your privacy is protected.

By using Cyclingie.com, you acknowledge that you have read and understood this Privacy Policy, and agree to our collection, use, and disclosure of your information as described herein.